Refund Policy

Welcome to gamblerealme.com. We strive to ensure that our customers are satisfied with their purchases. This Refund Policy outlines the conditions under which refunds are issued for purchases made on our website. By using our services, you agree to the terms outlined in this policy.

1. General Terms

Refund requests are accepted within 7 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

  • The request must be submitted within the specified period.
  • The product or service must be unused and in its original condition.
  • Proof of purchase must be provided.

2. Non-Refundable Items

Certain products and services are non-refundable, including but not limited to:

  • Digital content or services that have been accessed or used.
  • Promotional offers or bonuses that have been redeemed.
  • Any product purchased outside of the stated refund period.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support team via email at support@gamblerealme.com.
  2. Provide your order number, details of the product or service, and the reason for the refund request.
  3. Attach any relevant proof of purchase or transaction details.

4. Processing Refunds

Once your refund request is received, it will be reviewed within 5-7 business days. If the request is approved, the refund will be processed using the original payment method. Please note that it may take additional time for the refund to be reflected in your account, depending on your bank or payment provider.

5. Partial Refunds

In some cases, partial refunds may be issued for:

  • Products that are returned in a used or damaged condition.
  • Services that have been partially utilized.

6. Exchanges

We do not offer exchanges for products or services. If you wish to exchange an item, please initiate a refund and place a new order for the desired product or service.

7. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to review this policy periodically to stay informed of any updates.

8. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us:

Thank you for choosing gamblerealme.com. We appreciate your understanding and cooperation.