Game Policy - gamblerealme.com

Welcome to gamblerealme.com. We are committed to providing a safe, fair, and enjoyable gaming environment for all our users. This Game Policy outlines the rules and guidelines that all players must follow to ensure a positive experience for everyone.

1. General Rules

  • Age Requirement: You must be at least 18 years old (or the legal age of gambling in your jurisdiction) to participate in any games on gamblerealme.com.

  • Account Registration: All players must register an account with valid personal information. Only one account per person is allowed. Duplicate accounts will be closed, and any winnings forfeited.

  • Responsible Gaming: We promote responsible gaming and provide tools to help players manage their gaming activities. Players can set deposit limits, take breaks, or self-exclude from playing.

2. Fair Play

  • Random Number Generators (RNG): All our games use certified RNGs to ensure fair and unbiased results. The RNGs are regularly tested by independent third parties.

  • Collusion and Cheating: Any form of collusion or cheating is strictly prohibited. Players caught engaging in these activities will have their accounts suspended or permanently banned.

  • Prohibited Software: The use of bots, scripts, or any automated tools to gain an unfair advantage is not allowed. Violators will be banned, and any winnings forfeited.

3. Deposits and Withdrawals

  • Deposit Methods: We accept various payment methods, including credit/debit cards, e-wallets, and bank transfers. All deposits must be made from an account held in the player's name.

  • Withdrawal Processing: Withdrawals are processed within 24-48 hours, subject to verification and approval. Additional time may be required for certain payment methods.

  • Verification: Players must complete account verification by providing valid identification documents before any withdrawals can be processed.

4. Bonuses and Promotions

  • Bonus Eligibility: Bonuses and promotions are subject to specific terms and conditions. Players must meet the eligibility criteria to claim bonuses.

  • Wagering Requirements: All bonuses come with wagering requirements that must be met before any winnings can be withdrawn. These requirements vary by promotion and are detailed in the terms and conditions.

  • Bonus Abuse: Any attempt to exploit or abuse bonuses and promotions will result in the forfeiture of bonus funds and may lead to account suspension.

5. Privacy and Security

  • Data Protection: We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and store your data.

  • Account Security: Players are responsible for keeping their account information secure. Do not share your login details with anyone. If you suspect unauthorized access, contact our support team immediately.

6. Dispute Resolution

  • Complaints: If you have any complaints or disputes regarding our services, please contact our customer support team. We aim to resolve all issues promptly and fairly.

  • Third-Party Mediation: If a dispute cannot be resolved internally, it may be referred to an independent third-party mediator for a final decision.

7. Changes to the Policy

  • Amendments: gamblerealme.com reserves the right to amend this Game Policy at any time. Players will be notified of any significant changes via email or through a notification on our website.

  • Continued Use: Continued use of our services after changes to the policy indicates acceptance of the updated terms.

8. Contact Information

If you have any questions or need assistance, please contact our customer support team at support@gamblerealme.com.

Thank you for choosing gamblerealme.com. We hope you enjoy your gaming experience while adhering to this Game Policy.